Privacy Policy

Introduction

Welcome to Forex Trading Course Australia’s online platform. We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products, accessible at https://forex-trading-course-australia.thebestlocalpro.com (henceforth referred to as “our site” or “we/us”).

Scope

This policy covers all aspects of your interaction with Forex Trading Course Australia, including but not limited to:

Accessing and using our website and mobile applications.
Engaging with our services and products.
Receiving communications from us via various channels (email, phone, SMS).
Visiting linked websites that fall under this Privacy Statement.

Please note that this policy does not extend to third-party platforms, tools, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with any external services.

Processing Activities

Our primary goal is to enhance your experience while ensuring data security and privacy. We achieve this through the following activities:

User Accounts: Creating and managing user accounts, including storing account-related information such as usernames and passwords.
Payment Handling: Processing payment information for transactions on our platform, ensuring secure financial transactions.
Data Analytics: Collecting and analyzing usage data to improve our services and tailor content.
Communication: Sending newsletters, promotional emails, and other communications based on user preferences.
Personalization: Customizing your experience by remembering user settings and providing personalized product recommendations.

Personal Data Collection

We collect various types of personal data to deliver and enhance our services:

Account Information: This includes usernames, email addresses, and any other unique identifiers associated with your account.
Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are necessary for transaction processing.
Financial Data: We may collect financial information related to your transactions, but only for the purpose of completing purchases or refunds.
Purchase History: Details about products purchased, including quantities and prices, are stored for order fulfillment and record-keeping.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses, may be collected to deliver content and services.
Location Data: With your consent, we can access location information to provide location-based services.
Feedback and Reviews: User feedback, ratings, and reviews help us improve our platform and products.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (e.g., name, profile picture).
Product Interaction: We track how you interact with our products, including the products you view, purchase, or add to a cart.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our site:

Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: Enable us to gather analytics data about how visitors engage with our site, helping us improve its performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies:

Legal Requirements: We retain personal data for as long as required by applicable laws and regulations, including tax or financial reporting obligations.
Business Needs: Some data may be stored longer to support business operations, improve services, or conduct research and analytics.
Upon Request: If you request the deletion of your account or specific data, we will comply within a reasonable timeframe.

Security Measures

Protecting your data is our top priority. We employ robust security measures:

Encryption: Data transmission and storage are encrypted to prevent unauthorized access.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.
Regular Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
Employee Training: Our employees receive training on data protection and privacy practices to ensure compliance.

User Rights

Depending on your location, you have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may restrict the processing of your data in specific situations.
Data Portability: We can provide your data in a structured, commonly used format upon request.
Objection: You have the right to object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

We reserve the right to update this policy as needed:

Any modifications will be posted on this page with a clear notification on our site.
We encourage users to review this page periodically for any changes.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Postal Address: [Provide the physical address]

We appreciate your trust in Forex Trading Course Australia, and we are committed to protecting your personal data.